Privacy Policy
Effective Date: 01.10.2024

Cryptonax (hereinafter referred to as the "Company", "we", "our", or "us") is committed to protecting your privacy and ensuring the security of the personal data you provide to us. This Privacy Policy (hereinafter referred to as the "Policy") describes how we collect, use, and store your personal data when you use our website https://cryptonax.com (hereinafter referred to as the "Site") and related services.

1. Information Collection:

When you use our Site and services, we may request and collect the following categories of personal data:

  • Contact Information: Your name, email address, phone number, and other contact details.
  • Payment Information: Cryptocurrency wallet data and transaction details.
  • Identification Information: A form of ID, if required by law or for KYC (Know Your Customer) requirements.
1.2. Automatic Data Collection:

We may also collect certain data automatically, including:

  • Technical Information: IP address, browser type, operating system, and device data.
  • Usage Data: Information about how you interact with our Site, including visit times, page views, and other metrics.
1.3. Cookies and Similar Technologies:

We use cookies and similar technologies to collect information about your activities on the Site to improve functionality and usability. You can configure your browser to block cookies, but this may impact the functionality of the Site.

2. Use of Information:

We use the collected data for the following purposes:

  • Service Delivery: To process your requests and transactions and provide access to our cryptocurrency gateway.
  • Security and Fraud Prevention: To monitor and prevent potential fraudulent activities.
  • User Communication: We may use your contact information to send account-related notifications and updates.
  • Analytics and Service Improvement: To analyze usage data to improve user experience and develop new features.
3. Data Sharing and Disclosure:

We may disclose your personal data to third parties in the following cases:

  • Partner Companies: We may share your data with trusted partners and service providers who assist us in providing services.
  • Law Enforcement: We may disclose your data to law enforcement if required by law or to protect Cryptonax and our users.
  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
4. Data Retention:

We retain your data for as long as necessary to fulfill the purposes for which it was collected or as required by law.

4.1. Data Retention Period:

We retain your data only for the period necessary to fulfill the purposes for which it was collected, or as required by law.

4.2. Data Security:

We take reasonable measures to protect your data, but cannot guarantee absolute security. Please take appropriate steps to protect your information.

5. User Rights:

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access to Data: You can request information about the data we collect and receive a copy.
  • Data Correction: You can request correction of inaccurate or incomplete data.
  • Data Deletion: You can request data deletion under certain circumstances.
  • Restriction of Processing: You can request restricted processing of your data in certain cases.

To exercise these rights, contact us at [email protected].

6. Children's Privacy:

Our services are not intended for individuals under 18 years old. We do not knowingly collect personal data from children. If we learn that such data has been collected, it will be deleted.

7. Changes to the Privacy Policy:

Cryptonax reserves the right to modify this Policy at any time. All changes will be posted on this page with the effective date. We recommend periodically reviewing the Policy for any changes.

8. Contact Information:

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at [email protected].